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Accessibility Statement

East Beach Appliance Service is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Our Commitment to Accessibility

At East Beach Appliance Service, we believe that websites and digital content should be accessible to all individuals, including those with disabilities. We strive to ensure that our website complies with best practices and standards as defined by Section 508 of the U.S. Rehabilitation Act and Level AA of the Web Content Accessibility Guidelines (WCAG 2.1).

Measures We Take to Support Accessibility

We are taking the following measures to ensure accessibility of our website:

  • Including accessibility as part of our mission statement
  • Integrating accessibility into our procurement practices
  • Appointing an accessibility officer and/or team with defined responsibilities
  • Providing accessibility training for our staff
  • Including people with disabilities in our design personas
  • Employing formal accessibility quality assurance methods

Accessibility Features of Our Website

East Beach Appliance Service's website is designed with the following accessibility features:

  • Semantic HTML: We use proper HTML semantics to reinforce the meaning of information on our website
  • Text Alternatives: We provide text alternatives for non-text content
  • Keyboard Navigation: Our website can be navigated using a keyboard
  • Clear Structure: We use headings and landmarks to convey document structure
  • Color Contrast: We ensure sufficient contrast between text and background
  • Resizable Text: Text can be resized up to 200% without loss of content or functionality
  • Focus Indicators: Visible focus indicators for keyboard-only users
  • Alternative Navigation: Multiple ways to find pages on our website

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

East Beach Appliance Service's website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Limitations and Alternatives

Despite our best efforts to ensure the accessibility of our website, there may be some limitations. Below is a description of known limitations, and, where applicable, we provide alternatives for accessing the information:

  • PDF Documents: Some of our older PDF documents may not be fully accessible. We are working to remediate these documents or provide the information in alternative formats. If you encounter an inaccessible PDF, please contact us, and we will provide the information in an alternative format.
  • Third-Party Content: Some content provided by third parties may not be fully accessible. We are working with our partners to improve the accessibility of this content.
  • Legacy Content: Older content that predates our accessibility efforts may not be fully accessible. We are working to update this content as resources allow.

Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you experience any accessibility barriers or have suggestions for improvement, please contact us:

We aim to respond to feedback within 2 business days.

Compatibility with Browsers and Assistive Technology

East Beach Appliance Service's website is designed to be compatible with the following assistive technologies:

  • Screen readers (including JAWS, NVDA, VoiceOver, and TalkBack)
  • Speech recognition software
  • Screen magnification software
  • Alternative keyboard and mouse input devices

Our website is compatible with recent versions of major browsers, including:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

Technical Specifications

The accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript
  • WAI-ARIA

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

East Beach Appliance Service assesses the accessibility of our website in the following ways:

  • Self-evaluation
  • External evaluation
  • User testing with assistive technologies
  • Automated testing tools

Additional Accessibility Resources

For more information about web accessibility, we recommend the following resources:

Formal Approval of This Accessibility Statement

This accessibility statement is approved by the management of East Beach Appliance Service.

Formal Complaints

We aim to respond to accessibility feedback within 2 business days, and to resolve accessibility issues as quickly as possible. We welcome your feedback on the accessibility of our website. If you wish to file a formal complaint, please contact us using the information provided in the "Feedback and Assistance" section.

This statement was last updated on March 22, 2025.